Troubleshoot unavailable iCloud backup

If WorkTimes Settings → Backup shows iCloud not available or Background Tasks are off, check iCloud Drive and Background App Refresh on the iPhone.

Enable iCloud Drive for WorkTimes

  1. Open the iPhone Settings app and tap your name.
  2. Choose iCloudDrive.
  3. Turn on Sync this iPhone.
  4. Under the apps using iCloud, choose Show All if needed and enable WorkTimes.
  5. Close and reopen WorkTimes.

If no Apple Account is signed in on the device, sign in before trying again.

Enable background tasks

  1. In iPhone Settings, open GeneralBackground App Refresh.
  2. Set Background App Refresh to Wi-Fi or Wi-Fi & Mobile Data.
  3. Enable WorkTimes in the app list.

Verify the backup

  1. Return to WorkTimes Settings → Backup.
  2. Confirm that the warning has disappeared and Backup to iCloud is active.
  3. Tap Back Up to iCloud Now.
  4. Check the date of the last successful backup.

If iCloud remains unavailable, create a manual backup and save it outside the device while you troubleshoot the iCloud settings.

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